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オペレーティング・システムダウンロード URL
Windows LiveSupportChatSetup-5.9.3.r181005.exe
Mac OS X LiveSupportChatSetup-5.9.3.r181005.dmg 注意! このバージョンは、Intel ベースの Mac のみにインストールしてください。

次の変更が、新しいオペレータ コンソール 5.9.3 (以前のバージョン 5.9.2 と比較して)で行われました。

  • Redesigned file transfer feature is available in this version of the Operator Console:
    • File drag-and-drop is now supported by the message input area
    • No more numerous file transfer dialogs, all file transfers are combined into File Transfer Manager now
    • File transfer icon in the Console toolbar opens the File Transfer Manager and shows the current transfer progress
  • Improved message input pane now fully supports Microsoft Pinyin for Chinese language
  • Issues fixed:
    • URLs drag-and-drop to the message input area works well again
    • Issue with the visitor counter size in the menu bar icon fixed for MacOS
    • Canned responses sorting fixed
    • Console minimization to system tray fixed for Windows
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